New fleet service programme from Peugeot saves time and money

Peugeot helps fleets reduce costs, with the launch of the new Peugeot Fleet Service National Pricing Programme.

The programme is designed to assist fleet operators to budget more accurately and reduce their costs for servicing and repairing Peugeot fleet vehicles.

Available to all major Peugeot fleet and leasing customers, the new programme offers fixed regionalised labour rates, discounted prices on service / wear parts and oil.

Committed to improving customer service, Peugeot has also introduced alongside the Fleet Service National Pricing Programme the Peugeot Fleet Service Promise.

The Promise includes:

A five working days priority booking service for routine servicing or repairs.

Repairs requiring less than one hour to complete will be undertaken on a ‘while you’ wait basis with an agreed appointment time.

Alternative transport will be provided should a repair take longer than 48 hours (subject to certain conditions).

All cars will also have a complimentary wash and vac after all routine services.

A collection/delivery service is also available to assist in reducing fleet vehicle down time.

A list of participating dealerships is contained in the Peugeot Fleet Service National Pricing Programme.

Fleet and leasing customers operating the Peugeot Fleet Service National Pricing Programme will be provided with a special software programme developed by Peugeot. By inputting the details of a particular vehicle the programme will identify the required routine service, the cost and time involved and determine the price of a particular repair.

The stated cost will then be guaranteed at any of the 250 participating Peugeot dealerships nationwide.

If a fleet or leasing company is operating the Epyx 1 link fleet management system, the software can be integrated directly into the system.

Adrian Mossop, Fleet & National Accounts Aftersales Manager, explains: “This new software-based service will enable our fleet operators to quickly identify the correct service for any Peugeot vehicle, including the cost for the repair, time and parts required. It will also provide the user with a very competitive fixed price for the job and save further time and money by reducing repair authorisation rejection rates and help budgetary controls.”

Peugeot has already trialled the programme very successfully with over 50 leasing companies who all saw cost savings particularly in administration time.